Background of the Study
Information Technology (IT) infrastructure plays a pivotal role in the growth of e-commerce businesses by providing the necessary tools for online transactions, website functionality, data storage, and cybersecurity. A robust IT infrastructure supports operational efficiency, ensures data security, and enhances customer experience. However, the impact of IT infrastructure on e-commerce growth in online businesses in Katsina State has not been sufficiently examined (Olawale & Faruk, 2023).
This study will assess how IT infrastructure influences e-commerce growth, focusing on online businesses in Katsina State, including factors such as website performance, customer satisfaction, and transaction security (Danladi & Udo, 2024).
Statement of the Problem
Online businesses in Katsina State may face challenges such as slow website performance, security vulnerabilities, and inefficient transaction processes due to inadequate IT infrastructure. Without a reliable and scalable IT infrastructure, e-commerce businesses may struggle to provide a satisfactory customer experience, hindering their growth potential (Aminu & Yusuf, 2023).
Objectives of the Study
Research Questions
Research Hypotheses
Scope and Limitations of the Study
This study will focus on online businesses in Katsina State that rely on IT infrastructure for their e-commerce operations. Limitations include challenges in measuring the direct impact of IT infrastructure on growth and the possible reluctance of firms to disclose sensitive operational data.
Definitions of Terms
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